Hells Canyon Designs is located in Lewiston Idaho at the confuence of the Snake and the Clearwater Rivers. Our actual shop is located at 1024 Bryden Unit 22.

Our standard turn-around time from order to shipping is 10-14 business days. We have a large inventory of Richardson and YP Classic hats in our most popular colors in our hat vault, about 4500 at last count!

For custom hat orders we have a minimum order that covers artwork. Custom tumblers of a dozen or more will have no art work charge. Converting artwork to vector graphics typically costs $20.00 if needed

We use digital Vector files. EPS, PDF, and ai files are the best. We can easily have your bitmap logo picture or logo converted for use. Conversion work is sourced out usually runs $20-$45 and is done the next day.

We love wholesale orders. We have very competitive pricing on large orders. Please contact us for a quote!

We want to make your order as personal as possible. Feel free to mix it up. With our large inventory we are happy to piece together the colors you want!

If you're the Seahawks owner then you bet we can! If not we can't do it. If its a local school we probably can we just need to touch base for permission. NFL, NBA, Pac-10, Pac-12 are all licensed products, we aren't a big enough company yet. We are happy to do local school items.

We sew our patches onto our hats one by one. It takes a little extra time but the look is timeless. If you have a particular shape you like and we can't sew it we will use a commercial heat seal and stick it on for ever.

We do not offer returns in the event you are unhappy with the hats after approval. However, we do offer some replacement options if something happens, if your product does not meet our standards or is incorrect. We approach refunds and replacements on a case-by-case basis, so please reach out to us with any questions.

You can, however, we will have to charge a restocking fee since we order hats for your projects shortly after you pay. 

We really arent set up to do that. We recommend trying to find the hat on Amazon if you are only interested in a blank hat. If you have any questions about the fit or color of a specific hat, please ask your designer.

While all of our designing, finish work, engraving, hat pressing and shipping takes place in Lewiston, Idaho, we do source materials from all over the world in order to find the best, and highest quality products on the market. 

We do not offer refunds. Everything we make is custom made and as soon as you pay your invoice we order all the materials required to create your project. Your pieces are one of kind, made to order, and by accepting your order with us, we commit to producing your entire project. If there are errors with your order, we are always happy to make things right; these issues are handled on a case-by-case basis.